Frequently Asked Questions

To avoid delivery day disappointments, view the sizing charts of the clothing that you want to buy and compare it to an item of clothing that you currently own. We recommend that you use a measuring tape if your own one to make this comparison. Also measure any sleeves, and the width and length of the clothing and compare it to your own clothing. We also recommend that you select the color that best suits your taste, before placing your order. Please note that colors may vary due to the display that you are viewing the item on as well as batch variations in the clothing manufacturing. Because of our commitment to providing you with outstanding customer service. Please feel free to contact us if you have any concerns.
Please allow for 3-5 days for the product to made, as every product is made to order. *Shipping costs calculated in the shopping cart. Shipping takes 3-5 days once the items have shipped.
Click on the Contact Us button on the left sidebar for any Shipping & Billing Questions, Inquiries and Concerns.
If you receive a product from us that is damaged, please inform us so a replacement may be sent. Please do not return defective items unless requested. Shipping fees for defective items returned without our request are not eligible for a refund.
If the order you received from us is incomplete or contains products you did not order, please email us. If your order was incorrectly packed, we will send the correct or missing product as quickly as possible.
In the event that you wish for a different item (or size) than purchased, you may return your order in sellable condition (package well to avoid damage in transit) within 30 days for an even exchange. Please note that in order to receive an even exchange, items must be received in sellable, unaltered condition. Please include $5 made payable to USA Depot to cover a portion of the costs to ship the exchange item to you. Products must be returned in sellable condition within this time period to receive an exchange. Books must be returned in a box; no envelopes, please. Shirts may be returned in a Tyvek envelope. Postage/shipping fees are not eligible for a refund/exchange.
In the event that you are dissatisfied with your purchase, you may return your order in sellable condition (package well to avoid damage in transit) within 30 days for a refund, minus a 10% restocking fee. Products must be returned in sellable condition within this time period to receive a refund. Products must also be shipped in a trackable manner (with tracking number sent to our Customer Service) to qualify for any refund on items that might be lost in return transit. Books must be returned in a box; no envelopes, please. Shirts may be returned in a Tyvek envelope. Please note that in order to receive a refund, items must be received in sellable, unaltered condition. Postage/shipping fees are not eligible for a refund. Products must also be shipped in a trackable manner (with tracking number sent to our Customer Service) to qualify for any refund on items that might be lost in return transit. Ship to: